Junior Helpdesk Specialist

Opis pracodawcy:

Lionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of translation, online marketing, global content management and application testing solutions that ensure global brand consistency, local relevancy and technical usability across all touch points of the global customer lifecycle.
800 Brands Trust Lionbridge - leaders across industries partner with us to gain global market share.
In our Warsaw office we employ more than 500 specialists.

Wymagania:

• degree/diploma/certificates in IT (or studies in progress)
• English language command allowing very good written and spoken communication
• ability to work any given shift (three shift rotation 24/7)
• strong knowledge of Microsoft family of OS, and Microsoft suite of applications
• minimum of 1 year experience working in a technical support environment
• ability to communicate technical problems and solutions clearly to all levels of users and management

Zakres obowiązków:

• first level technical support for corporate users and external customers
• corporate systems administration monitoring
• conducting periodical system checkups
• following defined procedures and processes

Firma oferuje:

• professional development opportunities in a multi-cultural environment - Lionbridge has offices in 26 countries and many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles
• access to the latest technological solutions
• work in a creative team and nice atmosphere
• full-time job contract

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